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Electronic Resources Troubleshooting

This guide includes fixes for common issues when attempting to use Butler Libraries online resources.

Introduction

Electronic resources may be accessed from on or off-campus by using any of the links on the Butler Community College Libraries & Archives website. Users will be prompted to login with their Butler ID (without the @butlercc.edu) and password.  

Electronic access to resources is wonderful when it works but if you are having difficulty accessing a database, e-journal, e-book, streaming video or audio file, or an online article, try these tips.

EZproxy Login Screen

EZproxy is the means by which Butler students, faculty, and staff access databases, journals, and eBooks. When you login to any subscribed e-resource from the Butler Libraries & Archives website or A-Z list, you will need to authenticate using your Butler username and password.  This is the same username and password you use to get into MyButlerCC.  This is what you should see after clicking on the link: