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Electronic Resources Troubleshooting

This guide includes fixes for common issues when attempting to use Butler Libraries online resources.

MS Edge Information

MS Edge Keyboard Shortcut

Windows: Ctrl + Shift + Del

Mac: apple command key symbol + Shift + Del

 


Ctrl = Control key

Shift = Shift key

Del = Delete key

apple command key symbol = Apple Command Key

MS Edge Alternative Method

  1. Click on the three horizontal dots in the upper-right corner of the browser.
  2. Select Settings.
  3. Choose Privacy and Services
  4. Click on Choose What to Clear
  5. Select Browsing History, Download History, Cookies and other site data, and Cached images and files.
  6. Select for all time in the Time Range
  7. Click on Clear now.