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Electronic Resources Troubleshooting

Firefox Information

firefox iconMore information about clearing the cache in Firefox can be found here:

Firefox Keyboard Shortcut

Ctrl + Shift + Del

apple command key symbol + Shift + Del


Ctrl = Control key

Shift = Shift key

Del = Delete key

apple command key symbol = Apple Command Key

Firefox Alternative Method

  1. Click on the three horizontal lines (menu button) in the upper-right corner of the browser.
  2. Select Options
  3. Select Privacy & Security 
  4. Select Clear Data in the Cookies and Site Data area.
  5. Select Cached Web Content in the pop-up window.
  6. Choose Clear.