Skip to Main Content

Electronic Resources Troubleshooting

This guide includes fixes for common issues when attempting to use Butler Libraries online resources.

Clearing Cache

Why Clearing Your Cache is Important

  • forces the browser to retrieve the newest copy of a website
  • helps reduce the number of errors received when searching, such as 404 errors and 502 errors
  • to delete any malicious files that may have been dropped into the cache
  • frees up space on your hard drive 

How to Clear Your Cache

Click on the the browser icon or name below to learn how to clear the cache.